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  1. Clyde Support
  2. Merchant Support

Merchant Support

Customer Support

  • Understanding Claims Statuses
  • Transferring a contract to a new customer
  • How to Cancel Protection Plans & Process Refunds

CTA & Sales Support

  • How to Purchase a Protection Plan on Behalf of Your Customer
  • How to activate, deactivate, and customize CTAs
  • How to make post-purchase sales

System Related Questions

  • Why is there No Contract Match for a Product?
  • Understanding contract offerings
  • Downloading a contract sales report
  • How do I disable products from being eligible for a protection plan offer?
  • Adding and managing team members in Merchant Dashboard
  • How to configure your billing profile
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